Aircraft Simplified Technical English
Plain English
Tablet Controlled English

pennyAn IBM usability study showed that simplification costs a penny per word, but returns savings through error prevention.


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Industries Served:
Automotive, Mining, Aerospace, Banking, Finance, Military, Engineering, Semiconductors, Education, Gaming, Law Enforcement, Healthcare, Telecom, Power Generation, Pharmaceuticals, Railroads, Maritime, Process Control, Government, Oil and Gas, Medical Devices, Quality Control, Software, Information Technology, Electronics


Smart Communications, Inc.

SMART Communications, Inc., in New York City, has 22+ years of R&D in the development of Natural Language Processing (NLP) software for text simplification. The SMART technologies include Controlled English (Manufacturing and Services), Plain English (Consumer and eGovernment) and Simplified Technical English (ASD-STE100 for Aerospace). Partners Our linguists use Text Mining, for rapid custom dictionary development. Our MAXit team understands technical publishing, eLearning and computer-aided language translation.

Language Simplification Tools

OccamsOccam’s razor states that the SIMPLE explanation is the best explanation. Our Controlled English dictionaries help clients simplify information into clear, concise English. The MAXit Checker removes ambiguity, jargon and gobbledygook. A Controlled English text uses 1% percent of the English language to reach 95% of readers worldwide. Ideal for globalization and and translation pre-edit.

Digital Publishing

tabletsControlled English is ideal for mobile devices and tablets that require a minimalist approach to information design. We offer services for XML, HTML5, Chromebooks and DITA.
Visit our Idea Gallery for user stories.

Text Analytics and Text Mining

Text MinerThe SMART Text miner quickly analyzes texts to extract terminology, nomenclature, part names, measurements, synonyms Lexicon Manager and abbreviations. The text mining results create the Controlled English dictionaries. The terminology is managed by the Lexicon Manager.

The MAXit Checker software

The MAXit Checker uses a combination of artificial intelligence, machine learning and controlled vocabularies to simplify English text. The program has 20 years of R&D and was designed for global aerospace users (S1000D) in 149 countries. Simple Add-In for Word or FrameMaker. Click below for a Starter Kit that includes the MAXit software, starter dictionaries and 200-page Writer's Guide.

SMART Language Translations

The SMART Team uses the SMART Translator tools to write, simplify, translate and publish technical information for global product support.

Writer Training Classes

SMART offers instructor-led Writer Training classes by GoToMeeting or on-site. Send Email for our 2016 class schedules, course outlines and costs.


Global Companies like Baxter Healthcare use our tools to simplify and standardize global quality control instructions.

The MAXit Checker has a unique Six Sigma feature that can measure the quality of your technical documentation. Correct errors BEFORE you publish globally.

StarterKitExplore the immediate benefits of Text Simplification. Purchase a Starter Kit that is a full license of MAXit for WORD (COM) or FrameMaker. Includes either the STE (aerospace) or Controlled English dictionaries. The Writer's Guide has many examples, tips and tricks. Easy to expand.

The Japanese term Poka-yoke means an error-proofing device. The MAXit Checker is a Poka-yoke that prevents errors.