SMART Idea Gallery

Ideas on how to use Controlled English.

Follow these quick links.

SMART Ideas

CE for Banking policy and procedural manuals.

Financial Systems and Banking ...
Our SMART Financial Systems Team has assisted Synovus Financial - Total Systems Services (TSYS) to write Controlled English banking documentation. The SMART Translator translated the CE texts into Latin American Spanish. CE is an ideal language to write global banking policy and procedure manuals.

SMART offers services to simplify retail banking forms and customer materials.

Caterpillar Technical English (CTE)

Global Automotive and capital equipment...
Controlled English was pioneered by Caterpillar. The MAXit team can quickly apply the same technology for global automotive products and factory automation.
Ask about our Automotive Controlled English (ACE) for global Automotive manufacturing information and service manuals.

Agilent Technologies

Medical and measurement equipment... 
The MAXit Team has assisted Agilent Technologies (Chemical Analysis Group)  to adopt Controlled English and MAXit to write user manuals and software documentation for complex Mass Spectrometry and Gas chemical analysis equipment. "The MAXit CE dictionaries are a great help for global customers", Project Manager." 

Prevent medical errors
The MAXit Team has developed Controlled English vocabularies for the life sciences, medical devices, medical procedures and safety (MSDS). Many hospitals have staff from many nations. Controlled English is the ideal common language.

Cross Match Technologies - CE
Law Enforcement Applications
Cross Match Technologies, Inc.
The leading provider of high-quality biometric identity management applications and solutions. Their products capture and process the physiological characteristics of individuals to establish and verify their identity, such as fingerprint, palm scan and facial recognition systems.  Cross Match has used the MAXit Checker to write all User Manuals in Controlled English for users in 120 countries.

Philips Semiconductors manufacturing ...
The growing markets in Asia benefit from the use of Controlled English for training materials and data sheets. These materials must be delivered electronically (clean rooms do not use paper manuals).  The MAXit Team has combined CE with Mandarin Chinese (Puthonghua).

See an animated demonstration of MAXit and Controlled English.

CE for oil and gas production.

Oil Services and Gas producers ... 
Controlled English helps oil exploration companies comply with global safety regulations. CE is an ideal common language for  multinational rig crews. Our MAXit team  has simplified and translated thousands of pages of  procedures. CE translates easily into Simplified Arabic and other languages.

Cruise lines, gaming casinos and hotels ...
Our MAXit team has converted training manuals into CE with  XML for easy readability and shipboard use. Controlled English is an ideal common language in the service industries.

Telephony and computer systems ...
Our MAXit  team assisted Nortel Networks to "translate" telephonese into Nortel Standard English (NSE). The results were a reduction of procedural errors by 42%. The use of Controlled English removes the complexity from technical documentation read by average technicians.
View an actual Telephony software sample.

Courseware for  eLearning ...
The use of Controlled English removes the ambiguity from courseware. Students and employees learn faster and easier when the comprehension levels match the audience.
SMART offers a series of easy-to-use eLearning tools to write Controlled English.

Wireless, CRM and Sales force automation
Controlled English
is an ideal tool to compress technical manuals distributed by wireless or Personal Digital Assistants (PDAs).  Explore the eBook technologies from Adobe and Microsoft. CE is ideal for 3G text messaging and Instant Messenger applications. Use CE to improve CRM, Customer Support and Call Center performance.

Regulatory Compliance

Plain English for eGov Web Content and Consumers
The MAXit Team helps the New York State DMV write web site content in Plain English. Results are better government-to-consumer and business-to-business communications.
Visit our Plain English page for eGov applications.

 Updated: 06/04/2007 © Smart Communications, Inc. New York  All Rights Reserved.