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| PRE-SALES QUESTIONS or curious? |
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Customer FTP center - outbound only. (Contact us to send us a file larger than 7 Mb.)
Download either the .zip file or .exe file that matches your company name. These files have
passwords that
were sent to you by email. The files are removed after the expiry date shown.
Contact us with problems.
| Customer name | Description | Download file here | Download Before |
| NGC-Bethpage-Nancy | DLL-UPD | RunMaxit9.zip | |
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Download the file setupex.zip and click Yes. Password sent to your email. Download the installation instructions for either FrameMaker or WORD. |
| Company Name | Download your file here | Download Before |
| GotoMeeting Client | g2m_download.exe | 2010 (Software download) |
| FrameMaker Evaluation | evaldoc_frame.pdf | 2010 (Instruction sheet) |
| FrameMaker Viewer | frame_viewer.pdf | 2010 (Instruction sheet) |
| WORD View Instruct. | word_install_viewer.pdf | 2010 (Instruction sheet) |
| SafeNet7.5.1 driver | Sentinel System Driver Installer 7.5.1.exe | 2010 (Drivers) |
| SafeNet Medic Tool | SuperProMedic.exe | 2010 (Driver test tool) |
Put the Sentinel7.4.0.exe file in \\Maxit folder. Click to install drivers for MAXit.
Other FLASH movies are in the download page.
How to contact SMART Support Team 24 hours, 7 days.
By Email: Click email above. (Provide a description of the problem.)
By Telephone: +1(212) 486-1894 Our hot line - 08:30 to 18:00
EST or - 5 GMT.
By Fax: +1(212) 826-9775 or
Voice Mail 24 hours/7 days or Fax Black/White or Color Fax.
We try to answer all support problems within 24 hours or less.
If possible, please provide a screen shot of the error message or condition.
Here is a list of the common problems and solutions. It is small because the software is easy to use.