Smart Communications, Inc.

SMART Communications, Inc., New York City, has 23 years experience in the development of Artificial Intelligence (AI) and Natural Language Processing (NLP) software. Our AI technologies can improve customer experience through Controlled English, Plain English or Simplified Technical English (Aerospace). The SMART Text Miner quickly develops custom dictionaries that are managed by the SMART Lexicon Manager and used in the MAXit Checker.

Visit our Idea Gallery for examples of Controlled English. An IBM study shows that text simplification with .DITA are low-cost methods to save time and money.

Artificial Intelligence Whispers

The SMART MAXit Checker uses 20,000 AI rules and custom dictionaries to simplify technical information. The MAXit dictionaries use 1% of the English language to reach 95% of global readers. See our Six Sigma Quality tool to avoid Product Liability through failure to warn.

The SMART team includes experienced AI Software Engineers and Whispers. Our Natural Language processing (NLP) tools whisper answers that help Technical writers simplify complex maintenance and software user instructions.

The MAXit Checker

The MAXit Checker is a plug-in to Microsoft Word, Adobe FrameMaker 2020, Visio, PTC Arbortext Editor and other publishing tools. The program uses custom dictionaries and 19,000 AI/NLP rules to simplify technical instructions. See Simplified Technical English (STE for aerospace), Controlled English and Plain English (eGovernment).

Tools for Text Mining and Terminology Management

The SMART Text miner extracts terminology to build custom dictionaries and suggestion engine entries that are managed by the SMART Lexicon Manager.

Writer Training Classes (on-line)

SMART offers on-line, instructor-led Writer Training classes anywhere in the world by TEAMS. Our courses use the MAXit Checker for training. Email us for costs and course outlines.