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SMART Communications, Inc. is a leading expert in the implementation of Plain English programs for Government and Consumer English.

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Simplicity in New York

nys New York State Executive Order No. 26 mandates that state agencies write website text in Plain Language and provide translations.

Another law requires hospitals to use Plain English to communicate effectively with patients for Patient Safety Programs.


SMART Text Miner
MAXit Checker
SMART Lexicon Manager
Controlled English


Avoiding vagueness and unnecessary complexity makes it easier for members of the public to apply for benefits and services for which they are eligible. Plain writing is thus more than just a formal requirement; it can be essential to the successful achievement of legislative and administrative goals, and it also promotes the rule of law."


webUnder Section 508, the use of Plain English meets the need for ease-of-use. Ask us for a quote for Plain English and Web site translations.

PLAIN ENGLISH - New York State

PETextClick to see how the SMART Team used Plain English to solve the needs for Limited English Proficiency (LEP) and language translation.

dmvNew York State has 15 million drivers who use 100+ languages. The SMART MAXit team assists the NY State Department of Motor Vehicles to write Plain English instructions. The MAXit Checker makes LEP compliance easy.

Complex English to Plain English

Let our SMART Team guide your team with Plain English tools or rewriting Services.

We welcome inquiries to simplify complex medical, banking, manufacturing, robotics and insurance language into PLAIN ENGLISH. Send email or request quote.

MAXit Checker for Plain English

MaxitThe MAXit Checker is a grammar checker plug-in for Microsoft Word that understands Plain English grammar rules and dictionaries.

The SMART Team offers a set of Plain English dictionaries to help agencies write documents and websites for the public.

Starter KitSMART offers a single-user license of the MAXit Checker that includes a PLAIN ENGLISH dictionary. The Starter Kit is ideal for proof-of-concept to start a Plain English program. Request Quote.

Lexicon ManagerThe Lexicon Manager lets users easily manage their terminology and Plain English dictionaries.

Writer Training for Plain English

Our instructors have 20+ years of experience in the use of Plain English.
Send an email to request the 2021 Class Schedule or Virtual courses. Each participant receives a Certificate of Completion.

Help for Chatbot Developers

whatsappThe SMART linguists developed MAXit for Visio. This tool checks Call Center and Chatbot scripts for Plain English and ambiguity. Ideal for Alexa, Slack, WhatsApp and voice tools. Suitable for Government and State agencies with requirements for Limited English Proficiency (LEP) documents.

Our team can help with forms redesign, multilingual versions, eGov, healthcare, banking and insurance. Request a Quote.