Smart Communications, Inc.
SMART Communications, Inc., New York City, has 24 years experience in the development of Artificial Intelligence (AI), Natural Language Processing (NLP), CX and UX software. Our AI technologies can improve customer experience through Controlled English, Plain English or Simplified Technical English (Aerospace). The SMART Text Miner quickly develops custom dictionaries that are managed by SMART Lexicon Manager tool.
Visit our Idea Gallery for examples of Controlled English. An IBM study shows that text simplification with .DITA is a low-cost method to save time and money.
Artificial Intelligence
The SMART MAXit Checker uses 19,000 Artificial Intelligence NLP rules with custom dictionaries to simplify technical information. The MAXit dictionaries use 1% of the English language to reach 95% of global readers. See our Six Sigma Quality tool to avoid Product Liability through failure to warn.
The SMART team includes experienced AI/NLP Software Developers and Prompt Engineers. Our MAXit Checker uses Natural Language Processing (NLP) to help technical writers to simplify complex maintenance and software instructions.
The MAXit Checker
The MAXit Checker is a plug-in to Microsoft Word, Adobe FrameMaker, PTC Arbortext Editor and other technical publishing tools. The program uses custom dictionaries and approximately 19,000 artificial intelligence rules to simplify instructions. See Simplified Technical English (STE Checker for aerospace), Controlled English and Plain English (eGovernment).
Text Mining for Terminology
The SMART Text miner extracts terminology to build custom dictionaries and create suggestion entries that are managed by the SMART Lexicon Manager.
Writer Training Classes (on-line)
SMART offers on-line, instructor-led Writer Training classes anywhere in the world by TEAMS. Email us for costs and course outlines.
Language Translations
Simplified texts are 30% smaller, easier to read and translate by computer. See our Translation samples from Simplified English.
